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Privacy Policy and Terms

This privacy policy will explain how Our Company, BrightBloom Centers, uses the personal data we collect from the website and other sources.

Our Company is sensitive about protecting the privacy of our website visitors. The purpose of this Privacy Statement is to let you know how we process information received from you through this website, as well as to inform you of the risks involved when communicating or providing information on the Internet. Our Company may periodically change the Privacy Policy without notice, and it is your responsibility to review the policy when using this website. By continuing to use this site, you consent to any changes to our policy or terms of use.

Topics:

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, birthdate, child information.)

How do we collect your data?

The personal information you submit is shared only with those people at Our Company who need this information to respond to your question or request, and as otherwise permitted by law to operate our business or to comply with applicable laws.

As used in this Privacy Statement, personal information does not include information protected under HIPAA or applicable state laws, which is protected as described in the section “Health and Medical Information” below.

  • You directly provide Our Company with most of the data we collect. We collect data and process data when you:
  • Complete on website contact form.
  • Voluntarily complete a customer survey or provide feedback by email.
  • Use or view our website via your browser’s cookies.
  • Note about information on children: Our Company website does not attract or collect information from children under the age of 13 without parental consent. 

Our Company may also receive your data indirectly from the following sources:

  • Public or private schools
  • Referring professional providers
  • Insurance providers

How will we use your data?

Our Company collects your data so that we can:

  • Provide therapy services.
  • Respond to customer inquiries.
  • Email you with information relative to your service.
  • Collaborate with professional providers, insurance companies and schools to provide services and make referrals.

The personal information you submit on the website is shared only with those people at Our Company who need the information to respond to your question or request, and as otherwise permitted by law.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

  • Collaborate with professional providers, insurance companies and schools to provide services and make referrals.

How do we store your data?

Our Company does not collect information that personally identifies you unless you agree to accept the terms of use for website cookies and forms.

Our Company securely stores your data at the headquarter location. We use electronic security methods (passwords and encryption methods), locked files, a secure EMR portal; and procedural methods (rules regarding the handling and use of information) to protect the security and integrity of information submitted through this website.

Our Company will keep your customer data for 7 years. Once this time period has expired, we will delete your data.

Health and Medical Information

Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law. This information may be provided by you online or offline, or may be collected by us from other methods such as through a health care provider. 

Our Company Is dedicated to the protection of all covered health and medical information as required by HIPAA and applicable state law. Our Company may use covered health and medical information as permitted by HIPAA and applicable state law. To read more about our privacy practices regarding health and medical information under HIPAA, please click here. In the event of any conflict between the HIPAA Notice of Privacy Practices and this Website Privacy Statement, the terms of the HIPAA Notice of Privacy Practices shall supercede.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing communications, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here.

Email and Webforms

Emails and webforms are not confidential means of communication. If you choose to contact Our Company by email address or webform, you accept any risk of others intercepting, altering, forwarding or using the information without authorization. If you wish to keep your information completely private, you should not use email or webforms.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by writing to us: Attention: Customer Data Officer, 510 Philadelphia Pike, Wilmington, DE 19809.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Disclaimer Statement

Medical and health information presented on the website should not be used for diagnosis or treatment. Our company recommends customers obtain all professional advice from healthcare professionals, insurance companies, referring providers, and educational professionals.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 December 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please write to us at: Attention: Customer Data Officer, 510 Philadelphia Pike, Wilmington, DE 19809.